Essential Functions & Responsibilities

• Answer telephone and provide information to callers, and route calls to appropriate staff.

• Make family services appointments for utility and/or rental assistance.

• Organize and maintain client files.

• Cross train with Family Support Specialist on complete client intake and software.

• Run errands as requested.

• Maintain desk, equipment, and work area in a clean and orderly fashion.

• Provide backup to the Executive Secretary.

• Perform such other work as may be required in the course of employment.

• Participate in agency fundraisers as needed.

• Maintain confidentiality.